wpBots Support

Helpdesk for Best Scraper Plugin

Search in:
Suggested Search: installation, demo data, icons

Not Working on Schedule – Not Scraping All Articles

wpBots Support – The best crawlers for WordPress › Forums › SCRAPER (after-sales) › Tasks Troubleshooting › Not Working on Schedule – Not Scraping All Articles

Topic Resolution: Resolved
Viewing 15 posts - 1 through 15 (of 22 total)
1 2
  • Author
    Posts
  • April 18, 2020 at 9:40 am #1878
    T GT G
    Participant

    Hi,
    I setup scraper but only works for the first run. After that, scheduled task doesn’t run. And also it doesn’t scrape all different articles. There about 30 articles and scraper scrapes sometimes 8, sometimes 10. But never fully scrape all articles even in the first run.

    I enabled “Automatically resets the task when it’s done.” options

    April 20, 2020 at 1:35 am #1886
    Suman M.Suman M.
    Keymaster

    Hi, thanks for contacting us and sorry for the delay in replying as it was weekend. First of all can you please check running the task manually? To run task manually you’ll need to reset the task first. And do let us know your task ID.

    Also make sure that your site’s/server’s PHP Memory Limit is at least 512M and Max execution time limit is minimum 300 seconds.

    April 25, 2020 at 1:53 am #1950
    T GT G
    Participant
    This reply has been marked as private.
    April 25, 2020 at 2:54 pm #1953
    Suman M.Suman M.
    Keymaster

    I checked these tasks and looks fine. Can you please let us know your site’s backend login details (as private reply) so that we can look into the issue further?

    Thanks & Regards!

    April 25, 2020 at 3:17 pm #1954
    T GT G
    Participant
    This reply has been marked as private.
    April 27, 2020 at 6:26 am #1962
    Suman M.Suman M.
    Keymaster
    This reply has been marked as private.
    April 27, 2020 at 9:26 am #1963
    T GT G
    Participant

    If you delete posts and press run, they run.
    After that, if you let them run, they run for 2-3 times.
    However after that they get into “In Queue…” Position and never run again.
    Current situation is in the attachment

    Attachments:
    You must be logged in to view attached files.
    April 27, 2020 at 8:32 pm #1965
    Suman M.Suman M.
    Keymaster
    This reply has been marked as private.
    April 28, 2020 at 1:59 pm #1966
    T GT G
    Participant
    This reply has been marked as private.
    April 28, 2020 at 2:01 pm #1967
    T GT G
    Participant
    This reply has been marked as private.
    April 29, 2020 at 4:58 am #1974
    Suman M.Suman M.
    Keymaster
    This reply has been marked as private.
    May 6, 2020 at 6:08 am #2051
    T GT G
    Participant

    Hi,
    I am waiting for your dev team but there is no reply from you.
    The plugin doesn’t work for me.
    I want a refund.

    May 6, 2020 at 7:27 am #2052
    Suman M.Suman M.
    Keymaster

    Hi, sorry for making you wait on this. Our dev team is looking into it. I’ll get back to you on this by today. If the issue can’t be resolved we’ll make the refund.

    Thanks & Regards!

    May 6, 2020 at 3:53 pm #2053
    Suman M.Suman M.
    Keymaster

    Hi, the dev. team has found out some issue in the scheduled tasks with scraper plugin. We’ll be fixing this in the next update of the plugin. Can you please wait couple of weeks, and use manual run till then? If you are not okay with it, then please apply for the refund via your Envato Panel.

    Thanks and Regards!

    May 6, 2020 at 7:51 pm #2054
    T GT G
    Participant

    Hi,
    Thank you for your kind reply. But I want a refund. I wish you can handle this problem and I will work with you again

  • Author
    Posts
Viewing 15 posts - 1 through 15 (of 22 total)
1 2

You must be logged in and have valid license to reply to this topic.

License required for the following item
Scraper - Automatic Content Crawler Plugin for WordPress
Login and Registration Log in · Register