MY scraper plugin has stopped working – please help

wpBots Support – The best crawlers for WordPress Forums SCRAPER (after-sales) Tasks Troubleshooting MY scraper plugin has stopped working – please help

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  • #1424
    craig marinercraig mariner
    Participant

    Hi , please help – ive contacted my hosting company i.e hostgator and they cant fix it they say you can

    the plugin has been working untill today and now its stopped its showing me this error:

    Error 524 Ray ID: 5662c3daf9ecce3b • 2020-02-16 21:56:58 UTC
    A timeout occurred
    You
    Browser
    Working
    London
    Cloudflare
    Working
    scraper.site
    Host
    Error
    What happened?

    The origin web server timed out responding to this request.
    What can I do?
    If you’re a visitor of this website:

    Please try again in a few minutes.
    If you’re the owner of this website:

    The connection to the origin web server was made, but the origin web server timed out before responding. The likely cause is an overloaded background task, database or application, stressing the resources on your web server. To resolve, please work with your hosting provider or web development team to free up resources for your database or overloaded application. Additional troubleshooting information here.

    Cloudflare Ray ID: 5662c3daf9ecce3b • Your IP: 81.106.36.25 • Performance & security by Cloudflare

    ive also attached pics of it working as before too .

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    #1429
    Suman M.Suman M.
    Keymaster

    Hi, can you please check the scraper requirements – https://support.wpbots.net/documentation/scraper-requirements/
    (mainly PHP memory limit and max execution time).
    If you are still having the issue then please let us know your site’s backend login details (as private reply) so that we can look into it further. Thanks!

    #1436
    Suman M.Suman M.
    Keymaster

    Hi, can you please check now and let us know if it’s still the issue?

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