Refund + no answer

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #813
    ismail arismail ar
    Participant

    i asking for a refund from envato market and i don’t get any answer
    the tool not working correctly for me
    i try to scrape a simple posts from wordpress blogs and it’s not scraping correctly
    i try other scraper and it’s working correctly
    thanks

    #817
    Suman M.Suman M.
    Keymaster

    Hi, thanks for contacting us. Can you please let us know what exactly is the issue you are facing? And what’s the source url that you are trying to scrape from? We’ll help you out with it. If it still doesn’t work in your site then we’ll be happy to make the refund. Thanks for your understanding.

    #836
    ismail arismail ar
    Participant

    can you give me the full refund or not ?

    #842
    Suman M.Suman M.
    Keymaster

    Yes, you can get full refund. But we could have resolved the issue for you. Anyways, if you have already applied for the refund via your Envato panel, then do let us know your Envato username. Thanks!

    • This reply was modified 2 years, 8 months ago by Suman M.Suman M..
    #845
    ismail arismail ar
    Participant

    envato username : issmail

    #849
    Suman M.Suman M.
    Keymaster
    This reply has been marked as private.
    #879
    Suman M.Suman M.
    Keymaster
    This reply has been marked as private.
    #883
    ismail arismail ar
    Participant

    i don’t get any refund yet
    Purchase code
    4d293a3a-f840-43bf-bc9e-105b88135d3a
    Refund request ID
    511995ae-6a20-46ff-90d3-19595215876c

    #884
    Suman M.Suman M.
    Keymaster

    Is it? I’ll check with the concerned department again and let you know.

    #894
    ismail arismail ar
    Participant

    any update ?

    #898
    Suman M.Suman M.
    Keymaster
    This reply has been marked as private.
Viewing 11 posts - 1 through 11 (of 11 total)

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